Air Ticketing Agent Fresher

As an Air Ticketing Agent, you will play a crucial role in assisting customers with travel arrangements. This position requires a strong attention to detail and excellent communication skills.Key Responsibilities:- Booking Flight Tickets: You will help customers find and book flights, ensuring they secure the best options according to their needs and budget.- Customer Service: Providing excellent service is key. You will assist passengers with inquiries, resolve issues, and ensure a positive travel experience.- Handling Payments: You will process financial transactions for ticket bookings and manage receipts accurately.- Updating Flight Information: Keeping track of changes in flight schedules and informing customers promptly will be part of your daily tasks.- Providing Travel Advice: Offering guidance on travel regulations, baggage policies, and travel insurance options to customers to help them make informed decisions.- Maintaining Records: You will maintain accurate records of bookings and transactions for effective tracking and reporting.Required Skills and Expectations:- You should have completed at least the 12th grade and possess good knowledge of flight services.- Strong communication skills are essential, both in person and over the phone, to interact effectively with customers and colleagues.- Basic computer skills are needed to manage bookings and use ticketing software efficiently.- A keen attention to detail will help you avoid errors in bookings and ensure customer satisfaction.- Being a team player and having a positive attitude will enhance your work environment and client interactions.Experience0 - 1 YearsNo. of Openings40Education12th PassRoleAir Ticketing AgentIndustry TypeAviation / Airline / AerospaceGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from Office