Inside Sales Executive

About Switchkart Technology Private LimitedSwitchkart Technology Pvt. Ltd. is a fast-growing company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices.Our Founder & Director previously founded Fydox Technologies Pvt Ltd in 2019, which became one of India’s largest buyers of pre-owned mobile phones from e-commerce platforms such as Flipkart and Amazon. Building on that expertise, Switchkart aims to set a new benchmark in the pre-owned mobile device market—through tighter quality checks, smarter sourcing strategies, and unwavering customer trust.Role OverviewWe are seeking energetic and customer-focused Inside Sales Executives to drive lead conversion, customer engagement, and sales growth. The ideal candidate should have excellent communication skills, sales acumen, and a passion for building customer relationships.Key ResponsibilitiesØ Handle inbound and outbound sales calls, emails, and chat inquiries.Ø Convert leads into sales by explaining Switchkart’s services and offerings.Ø Maintain and update the CRM system with accurate lead and customer details.Ø Build long-term relationships with customers through consistent follow-ups.Ø Work with the marketing and operations teams to achieve monthly sales targets.Ø Provide timely feedback on customer trends, objections, and market needs.Ø Prepare daily/weekly sales reports and share insights with the management team.  Qualifications & SkillsØ Education: Minimum BBA or Bachelor’s degree in Business/Commerce/Marketing.Ø Experience: 0–2 years in Inside Sales, Telesales, or Customer Relationship Management (freshers may also apply).Ø Languages: Fluency in Kannada, English, and Hindi is mandatory.Ø Skills:o  Excellent communication and persuasion skills.o  Ability to handle objections and close sales effectively.o  Proficiency in MS Office and CRM tools.o  Goal-oriented and target-driven mindset.o  Strong interpersonal and negotiation skills.  Key AttributesØ Energetic and positive attitude.Ø Strong problem-solving approach.Ø to thrive in a fast-paced, dynamic environment.Ø Ability Passion for customer success and achieving sales excellence.