Education Counsellor

Handle student enquiries through phone calls, WhatsApp, and walk-ins. Explain courses, eligibility, fees, admission process, and documentation requirements. Follow up with prospective students and convert enquiries into admissions. Guide students throughout the registration and enrollment process. Collect and verify student documents required for admission. Maintain accurate student admission records and update the admission software/system. Coordinate with students regarding enrollment, document verification, exam forms, and other academic processes. Follow up for pending fees, documents, and enrollment formalities. Maintain regular and professional communication with students. Coordinate properly with co-workers and other departments to ensure smooth daily operations. Maintain workplace discipline, punctuality, professionalism, and a positive working environment. Follow office rules, procedures, and reporting requirements. Cooperate with team members and complete assigned work within deadlines. Maintain confidentiality and accuracy of student and institute information. Achieve monthly admission and follow-up. Provide professional and supportive service to students throughout the admission process.