Ticketing Counter Staff (Fresher)
Go Star Aviation Verified employer
Actively hiring · Posted 24d ago · JEV26108E80667DFB
Job description
We are looking for enthusiastic Ticketing Counter Staff in Kolkata. This full-time position is ideal for fresh graduates who enjoy helping people and providing great customer service.Key Responsibilities:1. Customer Assistance: Greet and assist customers with ticket purchases for various events, ensuring a friendly and welcoming atmosphere. 2. Ticket Sales: Process ticket sales efficiently and accurately, managing cash and electronic payment transactions while adhering to company policies. 3. Information Provision: Provide detailed information about event schedules, ticket pricing, and seating options, helping customers make informed choices.4. Issue Resolution: Handle customer inquiries and resolve issues or complaints promptly, ensuring customer satisfaction and a positive experience.5. Maintain Counter Area: Keep the ticket counter organized and tidy, ensuring all materials and supplies are well-stocked and accessible.Required Skills and Expectations:Candidates must have excellent communication skills, with the ability to engage and assist customers effectively. A basic understanding of computer systems for ticketing software is essential. Attention to detail is crucial for processing sales accurately. Candidates should be dependable, with a positive attitude and a willingness to learn. Working well under pressure and being part of a team are also important qualities for this role. As this position is office-based, candidates should be willing to work from the office in Kolkata, embracing the fast-paced environment of ticket sales for events.ExperienceFresherNo. of Openings70EducationGraduateRoleTicketing Counter StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 26 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeOvertime Pay, Annual Bonus, PF, Travel Allowance (TA), ESI, Accommodation, 5 Working Days, One-way CabFace Interview Location238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020
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