Fresher hiring for Customer Care Executive

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This is a full-time work-from-home position suited for freshers who have completed their 12th grade. Key Responsibilities:- Responding to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and providing information about our products and services.- Resolving Issues: You will assist customers by troubleshooting their problems and providing solutions to enhance their experience.- Maintaining Records: Its important to accurately document customer interactions, inquiries, and feedback to ensure effective follow-up and service improvement.- Promoting Products: You will inform customers about new products or services that may interest them, helping to drive sales and customer satisfaction.- Enhancing Customer Engagement: You will maintain a friendly and professional demeanor while interacting with customers, ensuring a positive experience.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers effectively.- Problem-Solving Abilities: You should be able to think critically and handle customer complaints efficiently, finding the best solution quickly.- Patience and Empathy: A customer-centric attitude is necessary, as you will need to understand customer needs and provide support with a positive outlook.- Basic Computer Skills: Familiarity with using computers and handling online communication tools is required for this role.- Time Management: You should be able to manage your time effectively to ensure all customer inquiries are addressed promptly.ExperienceFresherNo. of Openings100Education12th PassRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 40 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from Home