Customer Acquisition Associate - Fresher

About the job:Key Responsibilities:

1. Inquiry & Booking Management: Answer incoming phone calls, respond promptly to WhatsApp messages, and confirm appointment slots.

2. Calendar Coordination: Schedule, reschedule, and manage the daily service calendar to avoid double-bookings and ensure smooth client flow.

3. Client Consultation: Explain service menus, packages, pricing, and prep instructions (e.g., pre-facial care, patch tests) clearly.

4. Feedback & Follow-Ups: Send booking reminders, collect client reviews post-service, and address basic concerns or queries with patience.

5. Basic Record Keeping: Maintain simple client records (contact details, service history, and preferences) using Google Sheets or our booking software.Who can apply:Only those candidates can apply who:are from Jamshedpur onlySalary:₹ 3,20,000 - 4,66,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Informal dress codeSkills required:MS-ExcelAbout Company:We run a growing home salon dedicated to providing personalized, high-quality beauty and hair services. We are looking for an organized, polite, and prompt Customer Support & Booking Coordinator to be the welcoming voice and primary point of contact for our clients.

Responsibilities

Key Responsibilities:

1. Inquiry & Booking Management: Answer incoming phone calls, respond promptly to WhatsApp messages, and confirm appointment slots.

2. Calendar Coordination: Schedule, reschedule, and manage the daily service calendar to avoid double-bookings and ensure smooth client flow.

3. Client Consultation: Explain service menus, packages, pricing, and prep instructions (e.g., pre-facial care, patch tests) clearly.

4. Feedback & Follow-Ups: Send booking reminders, collect client reviews post-service, and address basic concerns or queries with patience.

5. Basic Record Keeping: Maintain simple client records (contact details, service history, and preferences) using Google Sheets or our booking software.