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Airlines Executive || Freshers & Experienced

Go Star Aviation Verified employer

Actively hiring · Posted 1d ago · JEV2610907FD78043

Salary₹4,00,000 – ₹7,00,000 per year
ExperienceFreshers welcome
LocationKolkata, West Bengal
Work modeOffice · Full time
Openings1

Job description

We are looking for a motivated Airlines Executive to join our team in Kolkata. This role is perfect for recent school graduates who are eager to learn about the airline industry and start their career in travel and customer service.Key Responsibilities:- **Customer Interaction**: Assist customers with their travel inquiries, booking processes, and changes to their itineraries, ensuring a positive experience.- **Reservation Management**: Handle flight reservations and cancellations efficiently, using airline software and databases to manage bookings accurately. - **Ticketing Support**: Issue tickets and provide information on fares, schedules, and airline policies, ensuring customers have all the necessary details for their travel plans.- **Problem Resolution**: Address and resolve issues that may arise during the booking process or travel journey, demonstrating effective problem-solving skills.- **Documentation**: Maintain accurate records of customer interactions and transactions, ensuring compliance with company standards and improving service quality.Required Skills and Expectations:The ideal candidate should have strong communication skills and be comfortable interacting with customers both in person and over the phone. Attention to detail is crucial to ensure accuracy in booking and ticketing. A basic understanding of computer systems and software is essential for managing reservations. Candidates should be willing to learn and adapt in a fast-paced environment while demonstrating a positive attitude and excellent teamwork. A passion for travel and customer service will enhance their success in this role.Experience0 - 1 YearsNo. of Openings100Education12th PassRoleAirlines ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 29 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, Health Insurance, ESI, Food/Meals, AccommodationFace Interview Locationkolkata

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Airlines Executive || Freshers & Experienced₹4,00,000 – ₹7,00,000 /year · Kolkata
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