Application Support Analyst - Vadodara

**Application Support Analyst - Vadodara location for US Based company

Hiring: Application Support Analyst

Location: Vadodara

Experience: 3–5+ Years

Shift: US Business Hours / 24×7 Support Model

Key Skills:

NetSuite – Mandatory

NSAR (NetSuite Account Reconciliation)

Advanced MS Excel – Data Analysis & Reporting

CaseLocker

Ragic

Salesforce

Strong Application / Software Support experience

Troubleshooting & Root Cause Analysis

Excellent verbal & written communication

Stakeholder management

Role Highlights:

Provide L2 application support for NetSuite and NSAR.

Handle NSAR access requests, user provisioning and governance.

Troubleshoot application and integration issues.

Work with cross-functional and development teams for issue resolution.

Support applications including CaseLocker, Ragic and Salesforce.

Prepare reports, analyze data and identify recurring issues.

Assist with system upgrades, enhancements, testing and integrations.

Create SOPs, user guides and knowledge-base documentation.

Exposure to AI tools such as Microsoft Copilot is an added advantage.

Eligibility:

Bachelor's/Master's in IT, Computer Science or related field

NetSuite experience is mandatory

NSAR experience is highly preferred

Strong Excel skills required

Excellent communication skills with US stakeholders

Candidates should be comfortable working in US business hours.

Interested candidates can share their updated CV on [hidden]