Back Office Staff

Job highlights

• Annual Bonus, PF, Health Insurance, ESI (ESIC)Job DescriptionKey ResponsibilitiesCustomer Communication: Handling inbound/outbound calls to explain products, services, or provide support.Lead Generation & Follow-up: Reaching out to potential customers to generate leads and following up with existing ones to maintain relationships.Data Management: Updating and maintaining accurate customer information in the CRM system.Documentation & Reporting: Supporting back-office tasks, including preparing reports, managing emails, and processing orders.Scheduling: Setting up appointments, meetings, or client visits for sales teams. RequirementsEducation: High school diploma, 12th pass, or Graduate, depending on the role.Skills: Strong communication skills (local languages + basic English), good telephone etiquette, and proficient in basic MS Office/Excel.Traits: Ability to work under pressure, strong organizational skills, and a customer-focused attitude. Typical Work EnvironmentRole Type: Usually

Key Responsibilities Customer Communication: Handling inbound/outbound calls to explain products, services, or provide support. Lead Generation & Follow-up: Reaching out to potential customers to generate leads and following up with existing ones to maintain relationships. Data Management: Updating and maintaining accurate customer information in the CRM system. Documentation & Reporting: Supporting back-office tasks, including preparing reports, managing emails, and processing orders. Scheduling: Setting up appointments, meetings, or client visits for sales teams. Requirements Education: High school diploma, 12th pass, or Graduate, depending on the role. Skills: Strong communication skills (local languages + basic English), good telephone etiquette, and proficient in basic MS Office/Excel. Traits: Ability to work under pressure, strong organizational skills, and a customer-focused attitude. Typical Work Environment Role Type: Usually Full-time, office-based. Salary Range: Frequently ranges between ₹14,000–₹18,000 per month (varies by location/experience).