Customer Service Executive - HCV Finance - Motor Finance - Sales - Pune

Deliverables:

Generate leads & business from assigned dealership as well as the open market

Maintain a healthy relationship with Dealers for sales objective.

Ensuring Post Disbursal Documents (PDD) updation

RC, First EMI & Non starter collection & its updation to maintain the portfolio

Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc

Ensure enhanced sourcing & business at the dealer counter(s) being managed

Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team

Understanding of customers need and proper guidance / explanation of the finance schemes to the customers

Daily sharing of MIS with case wise status of the leads given by dealership

Minimum Nos. expected as per productivity matrix.

Login to conversation to maintain the targeted ratio. .