AI Native Operations Expert

Job Title:AI Native Operations Expert – Director / AVP / VPCompany: EOSGlobeCTC: ₹24 – ₹36 LPAOpen Positions: 3Experience: 12 – 18 YearsJoining: Immediate Joiners PreferredRole OverviewEOSGlobe is transforming into an AI-First organization and is looking for an AI Native Operations Expert to lead this transformation. The role focuses on driving automation, process re-engineering, and AI adoption across BPM operations to improve efficiency, scalability, and business impact.Key ResponsibilitiesLead AI-driven transformation initiatives across BPM operations.Re-engineer processes using Artificial Intelligence, Machine Learning, and automation tools.Collaborate with leadership and strategy teams to implement AI-first operational models.Define and track KPIs, productivity metrics, and financial impact of transformation initiatives.Partner with internal teams and clients to demonstrate AI-driven efficiency and revenue growth.Identify opportunities for process automation and digital adoption across operations.Required SkillsStrong expertise in Artificial Intelligence (AI), Machine Learning (ML), and RPA.Experience in process transformation and digital automation initiatives.Deep understanding of BPM operations and service delivery models.Strong leadership and stakeholder management skills.Analytical mindset with ability to measure financial impact and operational KPIs.Preferred QualificationsExperience leading large-scale automation or AI transformation projects.Exposure to BPM, consulting, or operations leadership roles.Excellent communication and strategic thinking skills.