Air Ticketing Executive || Freshers & Experienced

Ground Staff are responsible for managing passenger services and ensuring smooth airport operations before, during, and after flights. They assist passengers with check-in, boarding, baggage handling, and provide support to ensure safety, comfort, and efficiency at the airport. Key Responsibilities: Passenger Handling:Assist passengers during check-in and boarding processesVerify travel documents (tickets, ID, visa)Issue boarding passes and baggage tagsProvide information about flight schedules, delays, and gates Baggage Handling:Ensure proper tagging and handling of luggageAssist with lost, delayed, or damaged baggage claimsCoordinate with baggage services team Boarding & Departure:Guide passengers to boarding gatesMake announcements for boarding and flight updatesEnsure smooth and timely boarding procedures Customer Service:Handle passenger queries and complaints professionallyAssist elderly passengers, children, and passengers with disabilitiesProvide special assistance services (wheelchairs, priority boarding) Safety & Security:Follow airport safety regulations and security protocolsReport suspicious activities or safety concernsCoordinate with security personnel when required Coordination:Work with airline crew, ground handling agencies, and airport authoritiesEnsure compliance with airline policies and aviation standards Qualifications:Minimum: 12th Pass or GraduateDiploma/Certification in Aviation / Hospitality / Travel & Tourism (preferred) Experience:Freshers can apply0-3 years experience preferred in aviation, hospitality, or customer service Skills Required:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityBasic computer knowledgeAbility to work in a fast-paced environmentTeamwork and coordination skillsProfessional appearance and grooming Technical Skills:Basic computer systems for check-in and boardingKnowledge of airline procedures and airport operationsFamiliarity with boarding systems and passenger handling software Working Conditions:Rotational shifts (including nights, weekends, and holidays)Standing for long hoursAirport-based work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per monthExperience0 - 6 YearsNo. of Openings80Education12th PassRoleAir Ticketing ExecutiveIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationHyderabad