Freshers & Experience || Full Time || Airport Passenger Service Associate

As an Airport Passenger Service Associate based in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. This is a full-time office role suitable for candidates with minimal experience.Key Responsibilities:- Customer Assistance: Greet and assist passengers at various airport points, addressing their inquiries or concerns to ensure they feel welcomed and supported.- Check-in Support: Help passengers with the check-in process, including verifying documents and issuing boarding passes, to facilitate an efficient boarding experience.- Luggage Handling: Assist with luggage check-in and delivery, ensuring that passengers' baggage is properly tagged and safely transported.- Flight Information: Provide up-to-date information about flight schedules, delays, and boarding gates, helping passengers stay informed.- Problem Resolution: Address and resolve passenger issues or complaints promptly and professionally, enhancing overall customer satisfaction.- Safety Procedures: Adhere to all safety and security protocols, ensuring a secure environment for both passengers and staff.To succeed in this role, candidates should possess strong communication skills to interact with diverse individuals and display a friendly demeanor at all times. Basic problem-solving skills are essential for addressing passenger concerns effectively. A cooperative attitude is also important, as teamwork is crucial in a busy airport setting. Candidates must have completed at least the 10th grade and should be comfortable working in a fast-paced environment while being responsible and reliable.Experience0 - 1 YearsNo. of Openings30Education10th PassRoleAirport Passenger Service AssociateIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKOLKATA