Phone Sales Representative (Inside Sales | Lead Conversion | Revenue Growth) (WFH)

About the job:Key responsibilities:

1. Contact prospective customers through outbound and inbound calls, emails, and messaging platforms.

2. Qualify leads generated through digital marketing campaigns and assess customer needs.

3. Convert qualified leads into paying customers and consistently achieve monthly sales targets.

4. Build and maintain strong customer relationships to encourage repeat business and referrals.

5. Present products and services effectively, handle objections, and negotiate pricing when required.

6. Manage the complete sales pipeline, including lead follow-up, proposal sharing, and deal closure.

7. Ensure timely payment collection and follow up on outstanding invoices or dues.

8. Identify upselling and cross-selling opportunities to maximize revenue.

9. Research and identify new business opportunities, partnerships, and potential markets.

10. Maintain accurate records of customer interactions, sales activities, and conversion metrics using Excel or company-provided systems.

11. Coordinate closely with the digital marketing team to improve lead quality and conversion rates.

12. Provide regular reports on lead status, conversion rates, customer feedback, and revenue performance.

13. Stay updated on industry trends, competitor activities, and customer preferences.

Performance Metrics (KPIs):

1. Number of qualified leads contacted

2. Lead-to-customer conversion rate

3. Monthly revenue generated

4. Achievement of assigned sales targets

5. Customer retention and repeat business

6. Timely payment collections

7. Accuracy and completeness of sales reporting

8. Identification of new business opportunitiesWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 5,00,000 - 8,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Leadership, Team Management, Negotiation, Time Management, Cold Calling, Email Marketing, MS-Excel, Problem Solving, Lead Generation, Inside Sales, Business Management, Sales Management, Client Relationship, Sales Support, English Proficiency (Spoken), Hindi Proficiency (Spoken), Business Development, Effective Communication, Conflict Management and Sales StrategyOther Requirements:1. Bachelor's degree in Business, Marketing, Communications, or a related field (preferred).2. 0-1 year of experience in inside sales, telesales, business development, or customer acquisition.3. Proven track record of meeting or exceeding sales and revenue targets.4. Strong verbal and written communication skills in English and local languages.5. Excellent negotiation, persuasion, and objection-handling skills.6. Comfortable working in a fast-paced, target-driven environment.7. Ability to manage multiple leads and prioritize tasks effectively.8. Proficiency in MS Excel and basic reporting tools.9. Strong follow-up and payment collection skills.10. Self-motivated, disciplined, and results-oriented.11. Ability to work independently and collaboratively with cross-functional teams.12. Willingness to use a personal mobile phone and SIM card for business calls during the first three months of employment.About Company:Digital Brand Co-Pilot is a cutting-edge digital services company that serves as your strategic partner in navigating the ever-evolving landscape of online business. We specialize in providing 360-degree digital experiences, offering a range of services including website design, search engine optimization (SEO), graphic design, running Google Ads campaigns, and more. Our team of experts is dedicated to empowering businesses and individuals to establish and enhance their online presence, drive growth, and achieve digital success.

Responsibilities

Key responsibilities:

1. Contact prospective customers through outbound and inbound calls, emails, and messaging platforms.

2. Qualify leads generated through digital marketing campaigns and assess customer needs.

3. Convert qualified leads into paying customers and consistently achieve monthly sales targets.

4. Build and maintain strong customer relationships to encourage repeat business and referrals.

5. Present products and services effectively, handle objections, and negotiate pricing when required.

6. Manage the complete sales pipeline, including lead follow-up, proposal sharing, and deal closure.

7. Ensure timely payment collection and follow up on outstanding invoices or dues.

8. Identify upselling and cross-selling opportunities to maximize revenue.

9. Research and identify new business opportunities, partnerships, and potential markets.

10. Maintain accurate records of customer interactions, sales activities, and conversion metrics using Excel or company-provided systems.

11. Coordinate closely with the digital marketing team to improve lead quality and conversion rates.

12. Provide regular reports on lead status, conversion rates, customer feedback, and revenue performance.

13. Stay updated on industry trends, competitor activities, and customer preferences.

Performance Metrics (KPIs):

1. Number of qualified leads contacted

2. Lead-to-customer conversion rate

3. Monthly revenue generated

4. Achievement of assigned sales targets

5. Customer retention and repeat business

6. Timely payment collections

7. Accuracy and completeness of sales reporting

8. Identification of new business opportunities