Quality Assurance

Job highlights

• PF, ESI (ESIC)Job Description Job Title: Customer Verification and Data Quality Specialist (Quality Assurance)Location: Gaya HOJob Type: Full-TimeJob Summary: We are seeking a meticulous and detail-oriented Customer Verification and Data Quality Specialist to join our team. The ideal candidate will be responsible for ensuring the accuracy and quality of customer profiles, KYC (Know Your Customer) data, and documents. This role involves desk appraisals, tele-calling, tele-verification, and coordination with cross-functional teams to maintain and consolidate MIS (Management Information Systems) data.Key Responsibilities:Customer Profile Check: Conduct thorough checks on customer profiles to ensure accuracy and completeness.Quality of KYC, Data, and Documents: Verify and validate KYC documents and customer data to ensure compliance with regulatory standards.Desk Appraisals: Perform desk appraisals to assess the quality and authenticity of customer information.Tele-calling and Tele-Verific

Job Title: Customer Verification and Data Quality Specialist (Quality Assurance)Location: Gaya HOJob Type: Full-TimeJob Summary: We are seeking a meticulous and detail-oriented Customer Verification and Data Quality Specialist to join our team. The ideal candidate will be responsible for ensuring the accuracy and quality of customer profiles, KYC (Know Your Customer) data, and documents. This role involves desk appraisals, tele-calling, tele-verification, and coordination with cross-functional teams to maintain and consolidate MIS (Management Information Systems) data.Key Responsibilities:Customer Profile Check: Conduct thorough checks on customer profiles to ensure accuracy and completeness.Quality of KYC, Data, and Documents: Verify and validate KYC documents and customer data to ensure compliance with regulatory standards.Desk Appraisals: Perform desk appraisals to assess the quality and authenticity of customer information.Tele-calling and Tele-Verification: Conduct tele-calling and tele-verification to confirm customer details and resolve any discrepancies.MIS and Data Consolidation: Maintain and consolidate MIS data, ensuring it is up-to-date and accurate.Coordination with Cross-Functional Teams: Collaborate with various departments to streamline processes and ensure data integrity.Qualifications:Bachelor's degree in business administration, Finance, or a related field.Proven experience in customer verification, KYC processes, or a similar role.Strong attention to detail and excellent analytical skills.Proficient in MS Office, especially Excel.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.