Customer Service Associate

About the job:Key Responsibilities:

1. Handle incoming leads through calls and other communication channels.

2. Understand customer requirements and provide relevant project information.

3. Qualify leads and generate site visit opportunities for the sales Team.

4. Maintain regular follow-ups and update lead status in the CRM.

5. Coordinate with the sales Team for smooth lead handover and conversion.

6. Achieve assigned daily, weekly, and monthly calling and lead generation targets.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Chennai onlySalary:₹ 3,00,000 - 4,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Health InsuranceSkills required:Client Interaction, Lead Generation, English Proficiency (Spoken), Interpersonal skills and Customer SupportAbout Company:Adityaram Group is a leading company in South India with a two-decade track record of customer satisfaction and the completion of prestigious projects. The real estate group has expanded its presence across three South Indian states: Tamil Nadu, Telangana, and Andhra Pradesh. The Group was founded by its Chairman and Managing Director, Mr. Adityaram, a self-made billionaire businessman. Adityaram Group operates in the real estate sector through its company, Adityaram Properties Private Limited. With its landmark offerings, the company has managed to carve out a space for itself in the competitive Chennai real estate market.

Responsibilities

Key Responsibilities:

1. Handle incoming leads through calls and other communication channels.

2. Understand customer requirements and provide relevant project information.

3. Qualify leads and generate site visit opportunities for the sales Team.

4. Maintain regular follow-ups and update lead status in the CRM.

5. Coordinate with the sales Team for smooth lead handover and conversion.

6. Achieve assigned daily, weekly, and monthly calling and lead generation targets.