Content & E-commerce Management Executive

About the job:Key Responsibilities

A. Marketplace listing and catalog management

1. Create and update product listings on Amazon and other e-commerce marketplaces.

2. Manage product titles, descriptions, bullet points, images, attributes, pricing, and other catalog information.

3. Ensure listings are accurate, complete, and compliant with marketplace guidelines.

4. Monitor listing suppression, stranded listings, catalog errors, and other listing-related issues.

5. Coordinate with content/SEO/design teams for listing improvements.

B. Amazon and marketplace operations

1. Manage day-to-day operations on Amazon Seller Central/Vendor Central and other relevant marketplaces.

2. Monitor orders, cancellations, returns, refunds, and customer-related operational issues.

3. Track inventory levels and coordinate with warehouse/operations teams to avoid stock-outs.

4. Monitor FBA/FBM or equivalent fulfilment processes.

5. Coordinate with internal teams and marketplace support for operational issues.

C. Account health and compliance

1. Monitor Amazon Account Health, policy notifications, listing restrictions, and performance issues.

2. Identify potential risks such as suppressed listings, policy violations, negative customer feedback, or high cancellation/return rates.

3. Raise and follow up on Seller Support cases until resolution.

4. Maintain proper documentation of marketplace issues and resolutions.

D. Pricing and promotions

1. Update product prices across marketplaces as required.

2. Assist in setting up and monitoring promotions, coupons, deals, and discounts.

3. Ensure pricing and promotional information is accurate across channels.

4. Monitor competitor pricing and marketplace positioning.

E. Inventory and sales coordination

1. Regularly monitor inventory and sales reports.

2. Identify products at risk of going out of stock and coordinate replenishment.

3. Maintain inventory trackers and marketplace stock reconciliation.

4. Coordinate with warehouse, sales, finance, and procurement teams where required.

F. Reporting and analysis

1. Prepare regular reports on sales, orders, inventory, returns/cancellations, listing status, and marketplace performance.

2. Use Excel/Google Sheets to analyze data and identify operational gaps.

3. Highlight issues and opportunities to the e-commerce manager.

G. Cross-channel management

1. Support operations across Amazon, the company website, and other marketplaces such as Flipkart, Myntra, and Walmart, depending on business requirements.

2. Ensure product information, pricing, inventory, and availability are consistent across channels.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:E-commerceOther Requirements:1. 0-1 year of hands-on experience in Amazon Seller Central or similar marketplace operations.2. Practical knowledge of Amazon product listing and catalog management.3. Understanding of marketplace order, inventory, return, and fulfilment processes.4. Basic understanding of Amazon Account Health and Seller Support.5. Good knowledge of MS Excel/Google Sheets, including filters, sorting, VLOOKUP/XLOOKUP, pivot tables, and basic formulas.6. Strong attention to detail.7. Good communication and coordination skills.8. Ability to manage multiple tasks and deadlines.9. Comfortable working with large product/catalogue data.10. Experience managing 100+ SKUs is preferred.11. Experience working with Amazon FBA is preferred.12. Experience with Amazon Seller Central and/or Vendor Central is preferred.13. Experience with multiple marketplaces or D2C websites is preferred.14. Familiarity with marketplace advertising is a plus, though PPC expertise is not mandatory.15. Experience with e-commerce tools, inventory management systems, or marketplace reporting tools is an advantage.16. Proficiency in e-commerce.About Company:Vibrant Publishers & Learning is a Colorado-based book publishing house that started its operations in 2011 and focuses on publishing high-quality books for entrepreneurs, IT professionals, management professionals, and graduate students. Its India office is in Mumbai. At Vibrant Publishers, we specialize in educational content and test preparation books sold globally through platforms like Amazon and our own D2C channels. We're a small, fast-paced team passionate about growth, technology, and helping students succeed. Vibrant Publishers has redefined the way in which rich content can be made available to today's fast-paced generation. This new generation's need-to-know-now attitude and a highly competitive business environment have triggered this series of books with just the essential information. Vibrant Publishers is committed to publishing books that are content-rich, concise, and approachable, enabling more people to read and benefit from them.

Responsibilities

Key Responsibilities

A. Marketplace listing and catalog management

1. Create and update product listings on Amazon and other e-commerce marketplaces.

2. Manage product titles, descriptions, bullet points, images, attributes, pricing, and other catalog information.

3. Ensure listings are accurate, complete, and compliant with marketplace guidelines.

4. Monitor listing suppression, stranded listings, catalog errors, and other listing-related issues.

5. Coordinate with content/SEO/design teams for listing improvements.

B. Amazon and marketplace operations

1. Manage day-to-day operations on Amazon Seller Central/Vendor Central and other relevant marketplaces.

2. Monitor orders, cancellations, returns, refunds, and customer-related operational issues.

3. Track inventory levels and coordinate with warehouse/operations teams to avoid stock-outs.

4. Monitor FBA/FBM or equivalent fulfilment processes.

5. Coordinate with internal teams and marketplace support for operational issues.

C. Account health and compliance

1. Monitor Amazon Account Health, policy notifications, listing restrictions, and performance issues.

2. Identify potential risks such as suppressed listings, policy violations, negative customer feedback, or high cancellation/return rates.

3. Raise and follow up on Seller Support cases until resolution.

4. Maintain proper documentation of marketplace issues and resolutions.

D. Pricing and promotions

1. Update product prices across marketplaces as required.

2. Assist in setting up and monitoring promotions, coupons, deals, and discounts.

3. Ensure pricing and promotional information is accurate across channels.

4. Monitor competitor pricing and marketplace positioning.

E. Inventory and sales coordination

1. Regularly monitor inventory and sales reports.

2. Identify products at risk of going out of stock and coordinate replenishment.

3. Maintain inventory trackers and marketplace stock reconciliation.

4. Coordinate with warehouse, sales, finance, and procurement teams where required.

F. Reporting and analysis

1. Prepare regular reports on sales, orders, inventory, returns/cancellations, listing status, and marketplace performance.

2. Use Excel/Google Sheets to analyze data and identify operational gaps.

3. Highlight issues and opportunities to the e-commerce manager.

G. Cross-channel management

1. Support operations across Amazon, the company website, and other marketplaces such as Flipkart, Myntra, and Walmart, depending on business requirements.

2. Ensure product information, pricing, inventory, and availability are consistent across channels.