Customer Support executive

Role and Responsibility – Customer Relationship Executive• Act as relationship executive for the Paid customers of NoBroker• Build sustainable relationships and trust with customer accounts throughopen and interactive communication• Identify and assess customers needs• Service customer in finding the right tenant / house as per the requirementof customer• Dial outbound and attend inbound calls of customer and leads• Use internal tools and methods to provide best possible service to thecustomer• Negotiate with leads on behalf of customer• Keep customer up-to date on the progress of his account• Follow communication procedures, guidelines and policies.

Go extra mile to provide excellent customer service.