IT Infrastructure & Automation Engineer

Job OverviewWe are looking for a technically strong IT Infrastructure & Automation Engineer to manage, implement, migrate, and optimize enterprise IT environments across Microsoft infrastructure, endpoint management, identity, collaboration, security, and AI-powered automation.The ideal candidate should have strong hands-on experience with Microsoft technologies, excellent communication skills, and the ability to deliver infrastructure and digital transformation projects end-to-end. Experience with non-Microsoft technologies and multi-vendor environments will be an added advantage.Key ResponsibilitiesMicrosoft Intune & Endpoint ManagementImplement and manage Microsoft Intune environments.Configure device enrollment, application deployment, policies, compliance, and security baselines.Manage Windows, macOS, iOS, and Android devices.Configure Conditional Access, endpoint security, and compliance controls.Manage Windows Autopilot and device lifecycle activities.Monitor and resolve endpoint compliance and configuration issues.SCCM / Configuration ManagerDeploy, configure, and maintain SCCM infrastructure.Manage OS deployment, imaging, software distribution, and patch management.Support SCCM and Intune co-management.Generate reports and troubleshoot SCCM issues.Assist with migration to modern endpoint management.Microsoft ExchangeAdminister Exchange Online and Hybrid Exchange environments.Support mailbox and tenant migration activities.Manage mail flow, connectors, transport rules, and email security.Configure SPF, DKIM, DMARC, anti-spam, and anti-phishing controls.Troubleshoot messaging and mail delivery issues.Active Directory & IdentityManage Active Directory and Group Policy environments.Configure Microsoft Entra ID integration and synchronization.Implement SSO, MFA, Conditional Access, and identity security.Handle user provisioning, onboarding, offboarding, and access management.Support hybrid identity environments.SharePoint & Microsoft 365Implement and administer SharePoint Online.Configure sites, permissions, document management, and governance.Support file-share and legacy platform migrations.Integrate SharePoint with Teams, Power Platform, and business applications.Support knowledge and collaboration solutions.AI & AutomationImplement Microsoft 365 Copilot and Copilot Studio solutions.Develop AI-powered assistants and agents for business functions.Work with Azure OpenAI, Azure AI Search, and Document Intelligence.Design RAG and knowledge management solutions.Integrate AI solutions with SharePoint, Teams, Dataverse, and enterprise applications.Implement workflow automation using Power Automate and Power Platform.Support AI governance, security, compliance, and responsible AI adoption.Security & ComplianceWork with Microsoft Defender, Conditional Access, Identity Protection, and endpoint security.Implement Microsoft Purview, DLP, information protection, and governance solutions.Support security and compliance initiatives across Microsoft environments.Identify infrastructure and security gaps and recommend improvements.Required Technical SkillsMicrosoft IntuneSCCM / Microsoft Configuration ManagerExchange Online & Hybrid ExchangeActive DirectoryMicrosoft Entra IDSharePoint OnlineMicrosoft Teams AdministrationWindows Server AdministrationMicrosoft 365 AdministrationPowerShellMicrosoft Defender SuiteConditional AccessIdentity ProtectionMicrosoft PurviewEndpoint SecurityDevice ComplianceData Loss PreventionMicrosoft 365 CopilotCopilot StudioAzure OpenAIAzure AI ServicesPower AutomatePower Platform IntegrationPreferred ExperienceExperience with AWS, GCP, VMware, Citrix, Cisco, Fortinet, Palo Alto, Linux, Veeam, ServiceNow, Trend Micro, CrowdStrike, or similar enterprise technologies will be an advantage.Knowledge of enterprise architecture, cybersecurity, governance, and compliance frameworks is also preferred.Candidate Profile5+ years of relevant implementation and administration experience.Strong troubleshooting and analytical skills.Excellent communication and stakeholder management abilities.Strong documentation and reporting skills.Ability to manage multiple projects independently.Comfortable working with business stakeholders and technical teams.Bachelor's degree in IT, Computer Science, Engineering, or a related field.Preferred CertificationsMicrosoft Certified: Endpoint Administrator AssociateMicrosoft 365 Certified: Administrator ExpertMicrosoft Certified: Identity and Access Administrator AssociateMicrosoft Certified: Azure Administrator AssociateMicrosoft Certified: Azure AI Engineer AssociateMicrosoft Certified: Information Protection Administrator AssociateITIL FoundationKey DeliverablesIntune implementation and endpoint management.SCCM deployment, migration, and optimization.Exchange Online and Hybrid Exchange implementation.Active Directory and Entra ID integration.SharePoint Online deployment and governance.Microsoft 365 security and compliance implementation.AI and Copilot deployment and governance.Technical documentation, knowledge transfer, and operational handover.Integration of Microsoft and third-party enterprise technologies.