Customer Experience & Sales - Internship (Part Time)

About the internship:Key responsibilities:

1. Assist the marketing team with day-to-day campaigns, customer outreach, and marketing activities.

2. Connect with abandoned-cart customers and support conversion through follow-ups.

3. Help improve the overall customer experience and journey.

4. Handle basic customer queries and coordinate with the CS team when required.

5. Track customer feedback and share insights to improve marketing and CS initiatives.

6. Support other marketing and customer-facing projects as needed.Who can apply:Only those candidates can apply who:are available for the part time job/internshipcan start the part time job/internship between 7th Oct'26 and 11th Nov'26are available for duration of 6 monthsare from Mumbai onlyhave relevant skills and interestsStipend:INR₹ 15,000 - 20,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Flexible work hours, Informal dress codeSkills required:Interpersonal skills, Sales, Effective Communication and Customer SupportAbout Company:Flo Mattress is a modern sleep solutions brand focused on making better sleep accessible through thoughtfully designed mattresses and sleep products.

We combine comfort, innovation, and technology to create products that are designed around real customer needs. At Flo, interns get hands-on exposure, meaningful responsibilities, and the opportunity to work in a fast-paced, growing environment.

Responsibilities

Key responsibilities:

1. Assist the marketing team with day-to-day campaigns, customer outreach, and marketing activities.

2. Connect with abandoned-cart customers and support conversion through follow-ups.

3. Help improve the overall customer experience and journey.

4. Handle basic customer queries and coordinate with the CS team when required.

5. Track customer feedback and share insights to improve marketing and CS initiatives.

6. Support other marketing and customer-facing projects as needed.