Senior Application Packaging Engineer

Systems Engineering Advisor We are seeking a skilled Application Packager to join NTT DATA's India EPM delivery team. This mid-senior role involves independently managing complex packaging projects — handling difficult repackages, compatibility remediation, scripted deployments, and advanced Intune/SCCM integration — for large global enterprise clients. The packager will serve as a key technical contributor on the India packaging team, handling L2/L3 packaging requests, driving quality standards, and contributing to platform and tooling improvements. KEY RESPONSIBILITIES Advanced Application Packaging• Handle complex application repackaging scenarios including multi-component installers, 32/64-bit dual packages, per-user vs per-machine conflicts, and custom action remediation. • Develop and maintain MSI packages from source using WiX Toolset or InstallShield IDE for applications without vendor installers. • Apply Package Support Framework (PSF) fixups for MSIX compatibility including working directory, file redirection, and registry virtualisation fixes. • Package and sequence App-V virtual applications including connection group configuration and dynamic composition. • Design and implement Intune Win32 deployment strategies including staged rollouts, dependency chains, and supersedence workflows. • Develop custom PowerShell pre-install, post-install, and detection scripts for complex packaging requirements. Compatibility & Remediation • Analyse and resolve application compatibility issues including DPI awareness, UAC elevation, write virtualisation, and Windows 10/11 API compatibility. • Apply and test compatibility shims using Microsoft Application Compatibility Toolkit (ACT) or PSF. • Identify and remediate packaging issues causing deployment failures — custom actions, hardcoded paths, registry ACLs, and service configurations. • Collaborate with application owners and vendors to obtain silent install parameters and resolve licensing or activation issues. • Assess applications for MSIX packaging suitability and document conversion feasibility with recommended approach. Deployment Integration & Automation • Build SCCM application models with complex detection methods, global conditions, requirement rules, and multi-deployment-type configurations. • Develop PowerShell automation scripts for batch packaging operations, package validation, and SCCM/Intune inventory reporting. • Integrate packaging workflows with software delivery pipelines — scripted uploads to Intune via Graph API, SCCM package import automation. • Support Azure DevOps or CI/CD pipeline integration for automated package build and test workflows. • Develop and maintain packaging test scripts for regression automation on golden image environments. Quality & Governance • Define and enforce packaging standards, quality checklists, and peer review processes for the India packaging team. • Conduct technical review of packages produced by junior packagers and provide structured feedback. • Maintain and improve the packaging knowledge base, SOPs, and runbooks. • Contribute to SLA governance by tracking packaging queue metrics, turnaround times, and defect rates. • Participate in client delivery reviews and contribute packaging status updates and quality metrics. REQUIRED SKILLS • Advanced MSI packaging — WiX Toolset, InstallShield, AdminStudio (expert-level repackaging and custom authoring) • MSIX packaging — Package Support Framework, MSIX Packaging Tool, advanced compatibility fix development • App-V sequencing — virtual application packaging, connection groups, dynamic configuration • Intune Win32 and SCCM deployment — advanced deployment type configuration, Graph API integration • PowerShell advanced scripting — detection scripts, pre/post-install automation, batch packaging operations • Application compatibility — ACT, shims, PSF fixups, UAC/DPI/virtualisation remediation • Windows internals — deep understanding of registry, file system, services, COM, WMI for packaging analysis • Log analysis and troubleshooting — MSI verbose logs, AppEnforce.log, CMTrace, Event Viewer, Procmon PREFERRED QUALIFICATIONS • Experience with AdminStudio's Automated Application Converter for bulk MSI-to-MSIX migration • Azure DevOps or CI/CD pipeline experience for packaging automation • Flexera Software Vulnerability Manager or third-party patch management integration • Microsoft Certified: Endpoint Administrator (MD-102) or equivalent MINIMUM EDUCATION Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Equivalent senior enterprise packaging experience will be considered. Experience Level Senior Level