Tech Support Engineer

We’re looking for Tech Support Engineer for IT Dept.

Job Description :-

• Install, upgrade, support and troubleshoot for Laptop ,computer hardware, voice equipment and any other authorized peripheral equipment.
• Troubleshooting day to day system and network problems and diagnosing and solving hardware or software Issue
• Working technical knowledge of TCP/IP protocols, operating systems and Cisco Routers, switches and Sonic firewall experience.
• Management of AD user accounts and access controls
• Responsible for the implementation, support, administration and management of Thin clients and servers
• Backup & Restoration of data as per the request from users
• Asset Management
• Ready to working in routing shift.

Requirements

• BE in Electronic / Computer’s or equivalent experience.
• MCSE & CCNA certification preferred.
• 2-3 years directly related work experience in a technical support position
• Experience supporting Windows 7 , Microsoft Office latest version, Outlook in and Exchange Environment, Internet Explorer, system hardware issues,

desktops, laptops, printers, and Antivirus both in person and remotely.

• Knowledge of multiple desktop programs, configuration and debugging techniques.
• Good understanding of VoIP technologies will be preferred
• Strong problem solving skills, work ethic, detail oriented as well as excellent oral and written communication skills..
• Experience with TCP/IP and general networking issues.