12th Pass Freshers For Customer Care Executive

We are looking for a Customer Care Executive to join our team in Malviya Nagar. This full-time position is suitable for individuals with 0 to 1 year of experience and requires a minimum education of a 12th pass. As a Customer Care Executive, you will play a key role in providing excellent service to our customers and ensuring their needs are met promptly.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions via phone, email, or chat, ensuring they receive accurate information and assistance.- Resolve Issues: Identify and resolve customer complaints effectively while maintaining a positive attitude to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to help improve services and products.- Follow Up: Proactively follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback.- Collaborate with Teams: Work closely with other departments to provide customers with the best possible service and share insights about customer needs.Required skills and expectations include strong verbal and written communication abilities, a patient and friendly demeanor, and good problem-solving skills. You should be detail-oriented and capable of managing multiple tasks efficiently. A basic understanding of computer applications is essential. Being a team player who can adapt to a dynamic work environment will help you thrive in this role.Experience0 - 1 YearsNo. of Openings50Education12th PassRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationGaurav tower malviya Nagar jaipur