E-commerce Operations

About the job:Key Responsibilities:

1. Process daily orders on Shiprocket and Amazon, including dispatch, tracking, returns, and NDR follow-ups.

2. Call customers to confirm COD orders, collect prescription lens details, and close lens sales.

3. Manage WhatsApp queries, respond to ad comments, and onboard customers into the referral community.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Jaipur onlySalary:₹ 2,00,000 - 4,50,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress codeSkills required:E-commerce, Effective Communication, Customer Support, Dispute Resolution, Logistics Management and Order ManagementOther Requirements:1. Comfortable making 20–30 calls per day in Hinglish with a natural, conversational approach.2. Experience with Shiprocket or similar courier/seller panels is an advantage; training will be provided.3. Ability to manage daily tasks independently without repeated instructions.About Company:- JAR4U is a B2B SaaS product in AI for XR space. We enable e-commerce sellers & brands to showcase their products in photoreal Augmented Reality experiences generated via our proprietary 3D Gen AI system.

• JAR4U got recognized as a 'Top 20 Startup of 2023' by AWS Campus Fund out of ~1000 startups.

Responsibilities

Key Responsibilities:

1. Process daily orders on Shiprocket and Amazon, including dispatch, tracking, returns, and NDR follow-ups.

2. Call customers to confirm COD orders, collect prescription lens details, and close lens sales.

3. Manage WhatsApp queries, respond to ad comments, and onboard customers into the referral community.