Customer Service Executive

Company: Radical Minds Technologies Pvt. Ltd. Location: HSR Layout, Bengaluru Work Mode: Work from Office Process: Voice (Inbound & Outbound Customer Support) Role OverviewWe are looking for enthusiastic and customer-oriented individuals to handle customer queries, provide effective resolutions, and ensure a positive customer experience through inbound and outbound calls. Key ResponsibilitiesHandle inbound and outbound customer calls professionally. Resolve customer queries and provide accurate information. Maintain call records and update CRM systems. Follow quality standards and process guidelines. Meet daily performance targets and ensure customer satisfaction. Eligibility Criteria Graduates: Freshers can apply. Non-Graduates: Minimum 1 year of customer service experience required. Languages: Hindi and English (mandatory), along with either Kannada or Tamil. Basic computer knowledge and typing skills. Willingness to work from the office in HSR Layout, Bengaluru. Required SkillsExcellent verbal communication and interpersonal skills. Strong listening and problem-solving abilities. Confidence in handling customer queries and objections. Ability to work in a fast-paced environment. Interested candidates can apply now!