Fashion Consultant

About the job:Key Responsibilities:

1. Provide expert fashion and wardrobe consultation aligned with current trends and customer preferences

2. Deliver exceptional customer experience by anticipating needs and providing personalised, solution-oriented service

3. Maintain strong product knowledge across categories to confidently address customer queries and contribute to overall store revenue goals

4. Identify and build relationships with high-value customers to enhance repeat business and customer loyalty

5. Actively promote new seasonal merchandise to maximize visibility and sales opportunities and help the customer stay abreast of seasonal fashion trends

6. Train and supervise apprentices deployed at the store to bring them up the curve as potential fashion consultants

7. Manage the billing counter in the absence of the store manager.

8. Effectively communicate ongoing promotions and offers to influence purchasing decisions

9. Handle customer concerns and escalations professionally to protect brand reputation and drive satisfaction

10. Advise customers on suitable non-apparel options to complement purchases and enhance overall styling

11. Ensure merchandise presentation is maintained in line with brand and visual merchandising standards

12. Monitor stock levels and proactively highlight fast-moving items, stock gaps, and customer demand trendsWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,70,000 - 3,30,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Sales Management, Sales Support, Retail Management and SalesOther Requirements:1. Confident, well-groomed, and customer-focused, with the ability to build rapport and provide informed fashion recommendations2. Flexible to work in shifts and adapt to dynamic retail schedules3. Proficient in MS Office and comfortable using retail systems for reporting and data management4. Commercially aware, with the ability to identify fast-moving merchandise and support timely stock replenishment5. Strong communication skills in English, Hindi, and the local language6. 1–3 years of relevant retail experience; prior experience in the apparel industry preferredAbout Company:Welcome to Wrogn, where being ordinary is, well, not an option! Founded by Anjana and Vikram Reddy, Wrogn has been shaking up closets since 2014. Co-created by none other than cricket icon Virat Kohli and brought to life by visionaries, we offer an extensive range of men's casual wear, footwear, and accessories that redefine fashion.

Responsibilities

Key Responsibilities:

1. Provide expert fashion and wardrobe consultation aligned with current trends and customer preferences

2. Deliver exceptional customer experience by anticipating needs and providing personalised, solution-oriented service

3. Maintain strong product knowledge across categories to confidently address customer queries and contribute to overall store revenue goals

4. Identify and build relationships with high-value customers to enhance repeat business and customer loyalty

5. Actively promote new seasonal merchandise to maximize visibility and sales opportunities and help the customer stay abreast of seasonal fashion trends

6. Train and supervise apprentices deployed at the store to bring them up the curve as potential fashion consultants

7. Manage the billing counter in the absence of the store manager.

8. Effectively communicate ongoing promotions and offers to influence purchasing decisions

9. Handle customer concerns and escalations professionally to protect brand reputation and drive satisfaction

10. Advise customers on suitable non-apparel options to complement purchases and enhance overall styling

11. Ensure merchandise presentation is maintained in line with brand and visual merchandising standards

12. Monitor stock levels and proactively highlight fast-moving items, stock gaps, and customer demand trends