Airport Executive || Freshers & Experienced
Go Star Aviation Verified employer
Actively hiring · Posted 2d ago · JEV26109D8921E97D
Job description
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- Customer Service: Greet and assist passengers as they check in or board flights, providing them with information and answering their questions to enhance their travel experience.- Check-In Processing: Handle check-in procedures by verifying passenger documentation and issuing boarding passes, ensuring that everything is accurate and efficient.- Passenger Assistance: Help passengers with special needs, such as the elderly or those with disabilities, ensuring they receive the help they require to travel comfortably.- Coordination with Airlines: Liaise between passengers and airlines to communicate flight schedules, delays, or cancellations, helping manage passenger expectations.- Handling Queries and Complaints: Address any concerns or complaints from travelers promptly and professionally, ensuring that issues are resolved to maintain customer satisfaction.- Security Procedures: Follow all airport security regulations diligently, assisting in maintaining the safety and security of passengers and staff.To succeed in this role, candidates should possess the following skills:- Strong communication skills in both verbal and written formats, ensuring clear interaction with passengers and team members.- Good organizational abilities, allowing for efficient handling of multiple tasks and responsibilities.- A friendly and approachable demeanor, promoting a positive atmosphere in a busy airport environment.- Basic knowledge of airport operations is a plus, but not mandatory as on-the-job training will be provided. Candidates should be enthusiastic and willing to work in a fast-paced environment, ready to adapt to changing situations as the airport operates continuously.Experience0 - 1 YearsNo. of Openings60Education10th PassRoleAirport ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, AccommodationFace Interview Locationkolkata
Key skills
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