Airline Customer Service Representative - Full Time - Freshers
Go Star Aviation Verified employer
Actively hiring · Posted 1mo ago · JEV26109DCD493EC0
Job description
We are looking for an enthusiastic Airline Customer Service Representative in Baleswar, India. This full-time role is ideal for freshers who have completed their 10th grade and are eager to start a career in the airline industry.Key Responsibilities:- Assist Passengers: Greet and help travelers with their questions and needs at the airport, ensuring a smooth travel experience.- Booking Support: Help customers with ticket bookings, changes, and cancellations, providing clear and accurate information.- Handle Complaints: Listen to passenger concerns and resolve issues promptly, ensuring customer satisfaction and maintaining a positive image for the airline.- Provide Information: Offer details about flight schedules, amenities, and services available, keeping passengers well-informed.- Coordinate with Team: Work alongside other staff members to ensure efficient operations and seamless customer service.Required Skills and Expectations:Candidates should have strong communication skills to effectively interact with passengers. A friendly and positive attitude is essential to create a welcoming environment. Good problem-solving abilities are needed to handle customer issues professionally. Basic computer skills are required for managing bookings and information. Being a team player and showing readiness to learn will ensure success in this position.ExperienceFresherNo. of Openings33Education10th PassRoleAirline Customer Service RepresentativeIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 36 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way CabFace Interview Locationkolkata
Key skills
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