Customer Relationship Executive

About the job:As a Customer Relationship Executive at Advance Health Clinic, you will be at the forefront of our customer interactions, driving sales and building lasting relationships. We are looking for someone who excels in sales, possesses excellent communication skills, and is a master negotiator.

Key Responsibilities:

1. Serve as the main point of contact for all customer inquiries, providing exceptional service and support.

2. Utilize sales techniques to promote our services and products to existing and potential customers.

3. Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.

4. Collaborate with the sales team to identify opportunities for upselling and cross-selling and booking consultations for doctors.

5. Handle customer complaints and issues professionally and efficiently, working towards a positive resolution.

6. Participate in marketing initiatives and campaigns to attract new customers and retain existing ones.

7. Analyze customer feedback and trends to continuously improve our customer service and sales strategies.

If you are a driven individual with a passion for sales and customer service, we want you to join our team at Advance Health Clinic. Come be a part of our mission to help our customers achieve their health and wellness goals. Apply now!Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Nagpur onlySalary:₹ 3,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Negotiation, Sales and Effective CommunicationAbout Company:Advance Health Clinic (AHC) is a multi-specialty outpatient healthcare organization with branches in Nagpur and Mumbai, specializing in the treatment of complex and chronic conditions including liver disorders, cancer, and pancreatic diseases. What sets AHC apart is its unique approach to healing rooted in thorough root cause analysis, AHC goes beyond symptom management to identify and address the underlying factors driving illness. At the heart of AHC's clinical philosophy is Advanced Homeopathy, a precise, evidence-informed application of homeopathic medicine that works in harmony with the body's natural healing intelligence. This integrative approach enables AHC to offer patients a safe, non-invasive, and deeply personalized path to recovery and long-term wellness. With a team of dedicated specialists and a patient-first ethos, AHC is committed to transforming lives through compassionate care, scientific rigor, and the power of holistic healing.

Responsibilities

As a Customer Relationship Executive at Advance Health Clinic, you will be at the forefront of our customer interactions, driving sales and building lasting relationships. We are looking for someone who excels in sales, possesses excellent communication skills, and is a master negotiator.

Key Responsibilities:

1. Serve as the main point of contact for all customer inquiries, providing exceptional service and support.

2. Utilize sales techniques to promote our services and products to existing and potential customers.

3. Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.

4. Collaborate with the sales team to identify opportunities for upselling and cross-selling and booking consultations for doctors.

5. Handle customer complaints and issues professionally and efficiently, working towards a positive resolution.

6. Participate in marketing initiatives and campaigns to attract new customers and retain existing ones.

7. Analyze customer feedback and trends to continuously improve our customer service and sales strategies.

If you are a driven individual with a passion for sales and customer service, we want you to join our team at Advance Health Clinic. Come be a part of our mission to help our customers achieve their health and wellness goals. Apply now!