Skills highlighted with ‘‘ are preferred keyskillsGood English CommunicationInterviewingInternational Voice ProcessReport this job
5d ago · JEV2610E145A39C93View & apply
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Walk-in || Process Associate : 25K : Grads & UG : Immediate Joiners : Apply Now
Leading BPO Company Verified employer
Actively hiring · Posted 9d ago · JEV26109F20056444
Salary₹3,00,000 – ₹3,50,000 per year
Experience0–1 yrs
LocationNew Delhi,Gurugram,Delhi / NCR
Work modeRemote · Full time
Openings1
EducationAny Graduate
DepartmentCustomer Success, Service & Operations,
IndustryBPM / BPO,
Job description
Outpace Consulting is hiring for a Leading ITES Company for multiple International Customer Support opportunities in Gurgaon.
Graduate/UG Freshers can apply
Walk-in Details
Address: Outpace Consulting, C-29, Sec 2 Noida
Nearest Metro: Noida Sec 15 (Exit Gate 3)
Landmark: Near Hotel Nirulas
Walk-in Time: 10:30 AM 1:00 PM
Documents: Resume & Aadhaar
To Apply for this Job Role:
Call Our HR Team at the Number Mentioned Below:
Aparna [hidden]
Jahanavi [hidden]
Rimjhim [hidden]
Aksha [hidden]
Nikita [hidden]
WhatsApp Your CV @ [hidden]
JOB LOCATION & SALARY
GURGAON
Eligibility: Graduate Freshers
Salary: 20,000 25,000 In-Hand/month
Maximum salary depends on profile, communication, assessment & process eligibility.
Process: Voice / Chat / Blended Customer Support
Process Type: International
Shifts: 24x7 Rotational
Working Days: 5 Days Working + 2 Rotational Offs
Transport: Both-Side Cab / TA as per process
ROLE OVERVIEW
As a Customer Support Executive, you will interact with customers through Voice, Chat or Blended channels, understand their concerns and provide accurate and timely resolutions while ensuring a positive customer experience.
KEY RESPONSIBILITIES
Handle customer queries related to products and services
Understand customer concerns and provide appropriate resolutions
Assist customers with navigation and basic troubleshooting
Maintain professional verbal/written communication
Record customer interactions and update details in CRM
Maintain required Quality, CSAT, SLA & Productivity standards
IMPORTANT ELIGIBILITY
Graduate/UG Freshers can apply
B.Tech / MBA / MCA Freshers are NOT eligible
B.Tech / MBA / MCA candidates must have minimum 6 months International Voice experience
Candidates pursuing regular education must carry NOC from college
Good to Excellent English Communication is mandatory
Candidates must be comfortable with 24x7 rotational shifts
WHY APPLY?
Opportunity to start your career with a Leading ITES Company
Exposure to International Customer Support
Attractive Salary + Incentives as applicable
Transport / Cab Benefits as per process
Structured Training & Career Growth
Excellent opportunity for fresh graduates entering the BPO/ITES industry
Role: Customer Success Associate,
Industry Type: BPM / BPO,
Department: Customer Success, Service & Operations,
Employment Type: Full Time, Permanent
Role Category: Customer Success
Key skills
Skills highlighted with ‘‘ are preferred keyskillsBBABcomBCAFresherBABPOKPOTech SupportChat ProcessInbound VoiceBSCTechnical SupportDomestic BPOGraduateWeb ChatCommunicationInternational BPOBlended ProcessDrop OutSemi VoiceBPO VoiceVoice ProcessNon VoiceSemi TechVoice SupportUniversityCollegeITESReport this jobInappropriate ContentIncomplete information about job / companyFake job / Non-recruitment related job / ScamDuplicate of another job on the siteIncorrect Email IDPhone nu
How to apply
- Sign in or create your free profile — takes about two minutes.
- Apply with one tap — your profile is shared directly with Leading BPO Company.
- Track your application and get updates by email and WhatsApp.
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