Business Associate

As a Business Associate at MK Enterprises (Odd Grab), you will play a pivotal role in ensuring effective communication, efficient management, and maintaining English proficiency in spoken language. This is a dynamic and exciting position that offers the opportunity to work in a fast-paced and vibrant environment.

Key responsibilities:

1. Develop and maintain strong relationships with customers through clear and concise communication.

2. Assist in the management of projects, including coordinating tasks and deadlines to ensure timely delivery.

3. Conduct research and analysis to support decision-making processes and strategic planning.

4. Collaborate with team members to brainstorm and implement innovative solutions to business challenges.

5. Handle customer queries through WhatsApp, Instagram, email, and phone, including order updates and issue resolution.

6. Manage website orders from confirmation to dispatch and successful delivery.

7. Manage returns, exchanges, cancellations, RTOs, refunds, and delivery-related issues as per company policies.

8. Ensure a smooth overall customer experience and day-to-day e-commerce operations.

9. Coordinate packaging, quality checks, shipping labels, and courier pickups for timely dispatch.

If you are a proactive and results-driven individual with a passion for business and communication, we encourage you to apply for this exciting opportunity at MK Enterprises.

Other requirements

Who can manage customer queries and office operations with the founder and is good with communication.

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Annual CTC: ₹ 2,04,000 - 2,76,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,80,000 - 2,40,000 /year

2. Variable pay: ₹ 24,000 - 36,000 /year

Responsibilities

As a Business Associate at MK Enterprises (Odd Grab), you will play a pivotal role in ensuring effective communication, efficient management, and maintaining English proficiency in spoken language. This is a dynamic and exciting position that offers the opportunity to work in a fast-paced and vibrant environment.

Key responsibilities:

1. Develop and maintain strong relationships with customers through clear and concise communication.

2. Assist in the management of projects, including coordinating tasks and deadlines to ensure timely delivery.

3. Conduct research and analysis to support decision-making processes and strategic planning.

4. Collaborate with team members to brainstorm and implement innovative solutions to business challenges.

5. Handle customer queries through WhatsApp, Instagram, email, and phone, including order updates and issue resolution.

6. Manage website orders from confirmation to dispatch and successful delivery.

7. Manage returns, exchanges, cancellations, RTOs, refunds, and delivery-related issues as per company policies.

8. Ensure a smooth overall customer experience and day-to-day e-commerce operations.

9. Coordinate packaging, quality checks, shipping labels, and courier pickups for timely dispatch.

If you are a proactive and results-driven individual with a passion for business and communication, we encourage you to apply for this exciting opportunity at MK Enterprises.