Mechanical EngineeringTeam LeadershipDocumentationProject Management
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T
Technical Support Engineer Delhi (India)
Talentstream Verified employer
Actively hiring · Posted 12d ago · JEV2610A101C09EBB
SalarySalary not disclosed
Experience0–4 yrs
LocationDelhi, Delhi-NCR Region
Work modeHybrid · Full time
Openings1
Shift(Includes Night Shift once every 3 months) Join a agile","jEXID":"1","jSlug":"te
IndustryIT Services & Consulting
Job description
Responsibilities
Manage ITIL-based change and problem management processes.
Coordinate standard, normal, and emergency changes with stakeholders.
Lead CAB meetings and ensure process compliance.
Perform RCA, trend analysis, and preventive action planning.
Provide L1/L2 application and production support.
Resolve incidents and coordinate with technical teams.
Prepare operational dashboards, MIS reports, and SLA tracking.
Drive service improvement and ensure production stability.
Requirements
Experience in IT Application/Production Support.
Robust knowledge of ITIL, Change, and Problem Management.
Experience with Java, RDBMS, Struts, and middleware technologies.
Technical support experience via voice, email, and web. .
Key skills
How to apply
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- Apply with one tap — your profile is shared directly with Talentstream.
- Track your application and get updates by email and WhatsApp.
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