Job description
About POSSPOLE CatalystPOSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.Role OverviewWe are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.Key ResponsibilitiesMake outbound calls to prospective students, parents, and leads generated through various channels.Understand the prospect's educational background, career goals, and requirements.Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.Handle questions and objections and provide appropriate information to prospects.Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.Qualify leads based on their interest, eligibility, and requirements.Work towards achieving daily, weekly, and monthly sales/conversion targets.Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.Maintain professional relationships with prospects throughout the sales cycle.Provide regular updates to the reporting manager on lead status, conversions, and challenges.Continuously improve calling, counselling, objection-handling, and conversion techniques.Requirements0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.Freshers with strong communication and sales aptitude are welcome.Excellent verbal communication and interpersonal skills.Good persuasion, negotiation, and objection-handling abilities.Comfortable making a high volume of outbound calls.Target-oriented and motivated by achieving results.Basic proficiency in MS Excel/Google Sheets and CRM tools.Ability to work independently as well as collaboratively with a team.Candidates who can join immediately or at short notice will be preferred.Key Performance Indicators (KPIs)Number of calls and meaningful conversationsLead qualification rateFollow-up completionConversion/enrollment rateMonthly revenue generatedTarget achievementCRM/data accuracyLead response and follow-up timeWhat We OfferOpportunity to work in a fast-growing innovation and education ecosystem.Exposure to sales, business development, education, and talent development.Performance-driven growth opportunities.Hands-on experience working with students, parents, institutions, and industry stakeholders.Reporting To: Business Development / Sales ManagerInterested candidates can apply with their updated resume.
Key skills
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