Customer Relationship Executive

Company Description Benchmark Capital Services India LLP is a financial services firm focused on delivering investment and advisory solutions to a diverse client base. The organization emphasizes building long-term client relationships through transparent guidance and reliable service. Team members are encouraged to understand client needs, provide tailored recommendations, and maintain high standards of integrity. The company values strong communication, customer-centric thinking, and professional growth. Working at Benchmark Capital Services India LLP offers exposure to the financial sector and opportunities to develop meaningful client partnerships.

Role Description This is a full-time, on-site Customer Relationship Executive role based in Dharmapuri. The Customer Relationship Executive will manage daily interactions with clients, respond to inquiries, and ensure timely resolution of service-related issues. Responsibilities include maintaining client records, coordinating follow-ups, and supporting clients with product or service information. The role involves monitoring customer satisfaction, identifying opportunities to improve service quality, and working closely with internal teams to address client needs. The Customer Relationship Executive will also assist in strengthening business relationships and promoting a positive client experience at every touchpoint.

Qualifications

Strong Customer Satisfaction and Customer Service skills to ensure positive client experiences.Business Relationship Management and Client Relations abilities to build and maintain long-term partnerships.Excellent Communication skills, both verbal and written, to interact clearly and professionally with clients and colleagues.Ability to handle client queries, resolve issues, and manage multiple accounts with attention to detail.Comfort working in an on-site environment in Dharmapuri, with a proactive and collaborative approach.Basic understanding of financial products or willingness to learn; prior experience in financial services or customer-facing roles is an advantage.Proficiency in common office software and CRM tools; strong organizational and time-management skills.Relevant diploma or bachelors degree in business, commerce, or a related field preferred. .