Hiring For L1 Experienced - International Voice Process

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process-Customer Support role.

This opportunity is ideal for Experienced candidates who have minimum of 6months-3years experience in Complete Voice Support and passionate about customer service and have strong English communication skills.

Key Responsibilities:

Handle inbound international customer calls

Provide technical support and issue resolution

Deliver high-quality customer service

Maintain accurate customer interaction records

Eligibility Criteria:

Looking for people who have minimum of 6 months-3 years of exp in complete voice support.

Other domain experience will not be considered as an experience.

Excellent verbal and written communication skills in English

Good articulation and problem-solving skills

Customer-focused attitude with a willingness to learn

Shift & Work Details:

5-day work week with rotational shifts, rotational offs. (WFO)

Predominantly night shifts

Two-way cab facility provided (up to 25 km radius based on shift timing)

Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station

(Note: Looking for people who can join us by 14th October)

Selection Process

1. HR Interview

2.SD Panel Interview

3.Voice Assessment

How to Apply - Interested candidates can apply via Naukri or share their resume to

" Nanditha - [hidden]" - [hidden]

(Mention "Nanditha V HR" on top of your resume as reference)

Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [hidden]: Non Tech Support - Voice / Blended,

Industry Type: BPM / BPO,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Voice / Blended