Customer Support Operations Manager (Ambattur)

We're Hiring: Assistant Manager Customer Support Operations

Location: Egmore, Chennai

Experience: 5+ Years

Job Type: Full time

We're looking for an experienced and customer-focused Assistant Manager Customer Support Operations to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence.

Key Skills:

• Customer Support Operations
• Team Management & Coaching
• Customer Escalation Handling
• SLA Management
• CRM & MS Excel
• Process Improvement
• Stakeholder Management
• Operational Reporting

What We're Looking For:

• 5+ years in Customer Support/Service Operations
• Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role
• Strong communication, leadership, and analytical skills
• Experience managing customer service metrics and operational excellence

If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you

How to Apply: Send your updated resume to

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