Client Reporting Specialist (C2C Position) (Remote)

Client Reporting Specialist (Immediate Joiners Only) C2C PositionBusiness Intelligence & Client Reporting.Hands-on experience in Request Intake, Triage & Prioritization, and SLA-driven delivery management.• Experience in a Business Intelligence, data analytics, or enterprise/client reportingenvironment.• Familiarity with Agile/Scrum delivery and daily standup routines.• Exposure to data visualization or reporting tools (e.g., Qlik, Power BI, Tableau, Looker).• Prior experience in a contract or staff-augmentation capacity supporting an establishedinternal team.Mandatory skills and experience:Hands-on experience working in an ITIL-aligned application support or service management environment.Strong experience in:Request intake and managementTicket triage and prioritizationSLA monitoring and trackingEscalation managementStakeholder communication and coordinationAbility to work closely with business users, support teams, and reporting stakeholders to ensure timely resolution of issues and requests.ITIL Foundation certification is preferred.