Project Manager - Branch Operations

Project Manager - Branch Operations| Mumbai To manage branch-related projects, operational initiatives, production movements, governance activities, and audit support functions. The role will act as a key coordinator between Branch Operations, Business, Technology, Risk, Compliance, Audit, and Vendor teams to ensure seamless execution of initiatives while maintaining operational stability, regulatory compliance, and governance standards. Branch Projects & Transformation • Lead and coordinate branch-related projects, system enhancements, and strategic initiatives. • Ensure successful delivery of projects within agreed timelines, scope, and quality standards. • Track project milestones, risks, dependencies, and implementation status. • Coordinate with business and technology teams for project planning and execution. Branch Operations Management • Support branch operations through process improvements and operational effectiveness initiatives. • Act as the central point of coordination between branches, operations teams, and technology teams. • Ensure smooth business operations during system changes, upgrades, and releases. • Facilitate issue resolution and escalation management for branch-related operational matters. Production Movement & Change Management • Govern branch-related production deployments, releases, and implementation activities. • Review and coordinate change requests, implementation plans, and rollback strategies. • Ensure compliance with change management and release governance processes. • Monitor post-production performance and drive closure of implementation issues. Audit & Compliance Management • Coordinate Internal Audit, IS Audit, Regulatory Audit, External Audit, and Compliance reviews related to branch operations and systems. • Provide audit evidence, data, documentation, and management responses within defined timelines. • Track audit observations, compliance gaps, and corrective action plans through closure. • Support regulatory inspections and compliance assessments. • Ensure adherence to organizational policies, security standards, and governance frameworks. Governance & Risk Management • Monitor operational, technology, and audit-related risks impacting branch operations. • Maintain governance trackers, action logs, compliance dashboards, and risk registers. • Ensure timely closure of governance and audit-related action items. • Support strategic reviews and management reporting. Stakeholder Management • Coordinate with Branch Operations, Core Banking Teams, Technology, PMO, Risk, Compliance, Audit, and Vendors. • Conduct regular governance meetings and status reviews. • Escalate critical operational, project, compliance, and audit concerns to management. • Drive cross-functional collaboration for issue resolution and project execution. Experience: 12 to 16 years Qualifications: BE -IT,CS/B.tech IT/BCA/B.Sc - CS/M.Sc IT / MCA Experience Level Mid Level