Customer Support Executive Jobs For Freshers - Kanpur

We are looking for a Customer Support Executive to join our team in Kanpur. This is an entry-level position suitable for candidates with 0 to 2 years of experience. You will have the opportunity to work from home, providing assistance to customers and ensuring their y Responsibilities:nn1. Respond to Customer Inquiries: You will address questions and concerns from customers via phone, chat, or email. Prompt and clear communication is essential to help resolve issues 2. Provide Product Information: You will assist customers by providing detailed information about our products and services, guiding them to make informed 3. Resolve Issues: You will troubleshoot and resolve customer complaints and issues, ensuring a positive customer 4. Maintain Records: Keeping accurate records of customer interactions and transactions is a key part of this role. This helps us improve our services and track customer quired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset are crucial for success in this role. You should be comfortable using computers and various communication tools. A basic understanding of customer service principles will be beneficial, along with a willingness to learn and adapt in a fast-paced environment. Since this position is remote, self-motivation and good time management are important attributes.Experience0 - 2 YearsNo. of Openings870Education12th PassRoleCustomer Support ExecutiveIndustry TypeIT-Hardware & NetworkingGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from HomeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab