Desktop Support Engineer

Core Responsibilities System Assembly: Building custom PCs and configuring hardware components (CPU, RAM, Motherboards). Deployment: Setting up workstations, including monitors, docking stations, and cable management. Troubleshooting: Diagnosing hardware failures (e.g., overheating, power supply issues, or "Blue Screen" errors). Maintenance: Performing hardware upgrades (SSD/RAM) and updating BIOS/firmware. Inventory: Tracking hardware assets, serial numbers, and warranty information. OS Imaging: Installing and configuring Windows at the hardware level. Required Technical Skills Hardware Architecture: Deep knowledge of PC components and how they interact. Diagnostic Tools: Proficiency with multimeters, thermal sensors, and stress-testing software. OS Management: Expert-level knowledge of Windows 10/11 and MS office softwares Connectivity: Troubleshooting physical network layers (cabling, NICs, and Wi-Fi cards)