Office 365 Migration Specialist

Role Description

Office 365 Migration Specialist

Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.

Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.

Candidates must be flexible to work Monday through Friday

Primary roles and responsibilities

Hands-on migration/deployment of Exchange 2007/2010/2016 to Office 365 Azure-hosted solution

Provide Level II/ Level III support for email and messaging systems

Perform large-scale infrastructure implementations and migrations

Configure tools for monitoring and use them to proactively identify issues within email & messaging systems

Deployment of O365 Application (One Drive, SharePoint, Teams) with existing data migration

Implementation and migration of Exchange Archiving and Journaling.

Create and maintain technical documentation.

Develop and train Service Desk and Endpoint Support to resolve level 1 and 1.5 Office 365 issues

Participate in monthly maintenance windows

Performs related duties as assigned

Experience and educational requirements

Bachelor’s degree/Any equivalent Post Graduation.

Minimum skills, knowledge, and ability requirements

Hands-on Exchange to O365 migration experience is a must.

Very Good Knowledge on One Drive, SharePoint

Integration of O365 with Okta

Good communication and customer handling skills, candidates need to able to work with minimal supervision.

Solid understanding of Microsoft Exchange 2007, 2010, 2013, 2016, O365.

Solid understanding of ITIL/ITSM best practices.

Excellent problem solving and decision-making skills.

Experience with Veritas Enterprise Vault a plus.

Ability to work independently and as part of a team.

Certifications in this field are a plus.