Senior Software Engineer

Senior Software Engineer / SDE II / SDE III

Clara AI · Bangalore · Full-time

ABOUT CLARA AI

Clara AI is building an AI operating system for commercial service businesses across Fire Protection, HVAC, Electrical, and Plumbing.

These businesses rely on complex workflows, phone-based operations, and legacy systems. We are building AI agents that fundamentally change how they operate.

Our products include:

AI Answering Agent that handles customer calls 24/7

Collections Agent that helps businesses recover outstanding revenue

Field Co-Pilot that supports technicians in the field

Our vision is to build an AI-native platform where intelligent agents understand workflows, take actions, and become an essential operating layer for commercial service businesses.

We are past zero. Customers are actively using our products, and we are scaling rapidly. The next phase requires engineers who can build reliable systems, move quickly, and take ownership beyond just completing assigned tasks.

THE ROLE

As a Senior Software Engineer at Clara AI, you will be a hands-on engineer responsible for building and scaling AI-native products from concept to production.

You will work closely with product, engineering, and customers to understand problems, design solutions, and ship production-quality software.

This is not a role where you simply execute predefined technical tasks. We are looking for engineers who can identify problems, make sound technical decisions, and own solutions end-to-end.

WHAT YOU'LL OWNBuild AI-native products

You will work on products where AI is a core capability.

You may work across:

AI agents and autonomous workflows

LLM-powered applications

Intelligent automation systems

Knowledge retrieval and reasoning systems

AI evaluation and improvement frameworks

Own technical problems end-to-end

You will:

Design and build production systems

Make technical decisions and evaluate tradeoffs

Build scalable APIs and backend systems

Work across the stack where required

Debug complex technical problems

Improve system reliability, performance, and maintainability

Take ownership of features from idea to production

Work closely with product and customers

You will work closely with product and business teams to understand real customer problems and translate them into technical solutions.

You will be expected to think beyond the implementation and understand the business impact of what you build.

Stay hands-on

This is a highly hands-on engineering role.

You will:

Write production-quality code

Prototype and test new ideas

Participate in architecture and system design discussions

Review code and improve engineering practices

Use AI tools extensively to improve engineering velocity

Continuously learn and adapt to new technologies

WHAT SUCCESS LOOKS LIKEFirst 30 Days

Build strong context around Clara AI's technology and customers

Understand existing systems and engineering practices

Start shipping meaningful improvements

Identify opportunities to improve product or engineering velocity

First 60 Days

Own significant technical initiatives

Deliver production features independently

Improve system quality, reliability, or performance

Contribute meaningfully to architecture and technical decisions

First 90 Days

Independently own important areas of the product

Ship meaningful AI-native capabilities

Raise engineering quality and technical standards

Become a reliable technical owner within the team

WHO WE'RE LOOKING FORMust Have

3–7 years of software engineering experience

Strong hands-on engineering background

Experience building and scaling production systems

Strong problem-solving and engineering fundamentals

Experience owning features or technical initiatives end-to-end

Strong understanding of backend systems and APIs

Product mindset and ability to understand customer problems

Comfortable working in ambiguity and fast-changing environments

Strong Signals

Has been an early engineer or worked in a startup environment

Has built products or features from zero to one

Experience with AI-powered products or LLM applications

Uses AI tools extensively to improve engineering velocity

Strong full-stack experience

Has worked closely with product or customers

Demonstrates strong ownership beyond their defined role

Has a track record of learning new technologies quickly

TECHNICAL EXPECTATIONS

Experience with some of the following:

MERN stack: React, Node.js, TypeScript

Backend architecture and APIs

Databases and distributed systems

Cloud infrastructure

AI/LLM applications

Agentic workflows

System design and scalability

We value strong engineering judgment and the ability to learn quickly over specific technology keywords.

THIS IS NOT FOR YOU IF

You prefer only executing predefined technical tasks

You need a highly structured or mature engineering environment

You avoid product or customer discussions

You are not excited about building with AI

You are uncomfortable taking ownership beyond your immediate task

You prefer optimizing for technical complexity over solving real customer problems

WHAT WE OFFERHigh Ownership

Own meaningful technical problems and see your work directly impact the product.

Build with AI

Work on products where AI is fundamentally changing how businesses operate.

Direct Impact

Your work will power products used by real businesses every day.

High Autonomy

Identify problems, propose solutions, make technical decisions, and build.

Bangalore · Full-time · AI-native environment