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Telecaller Fresher

Pravon Multifunction Pvt Ltd Verified employer

Actively hiring · Posted 13d ago · JEV2610ABF7830B1C

SalarySalary not disclosed
ExperienceFreshers welcome
LocationKolkata, West Bengal
Work modeOffice · Full time
Openings1

Job description

We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. Customer Interaction: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. Lead Generation: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. Problem Resolution: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. Data Management: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. Team Collaboration: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.Experience0 - 1 YearsNo. of Openings50Education10th PassRoleTele CallerIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationChandni chowk gate number 6,Near State Bank of India

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