Outbound calling - Junior process associate / Process associate

Job Description

JD:

Position: Junior process associate – Outbound calling.

Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.

Key Responsibilities:

Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.

Will have to make or take a minimum of 60 calls per day.

Will be accountable for working through the task assigned on a weekly basis.

Establish and maintain effective and cooperative working relationships with the Onshore team.

To provide daily status to the team lead on the completion of work.

Prepared to take up additional responsibilities assigned other than the usual task

Highly motivated with a desire to learn

•    Ability to work efficiently without compromising on Quality and Productivity.

Please note the below mandatory points:

Candidates will be working in the US shift permanently.

Excellent communication skills are mandatory.

Only one side cab drop is provided for post 10:00 pm logouts only.

Only Male candidates can apply as it is the core night shift.

Candidates should be willing to join immediately or max 15 days.

Candidates should be available for weekend support ( roster method) 5 days working.

Candidates should be well reversed with basic concepts of Accounting.

Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)

Skills

outbound calling, voice process