Customer Acquisition Executive (WFH)

About the job:

Key responsibilities:

1. Chat with customers on WhatsApp to understand their needs and provide relevant information.

2. Explain the process and guide customers through the necessary steps.

3. Address customer queries and resolve concerns promptly.

4. Maintain and update lead reports on Google Sheets for tracking and follow-ups.

5. Coordinate with internal teams to ensure a smooth customer journey.

6. Follow up with potential leads to improve conversion rates.

7. Ensure high customer satisfaction through timely and professional communication.

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

Salary:

₹ 2,30,000 - 3,00,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Skills required:

English Proficiency (Spoken), English Proficiency (Written) and Effective Communication

About Company:

Passionate about IT? Join CertAssists, where innovation meets impact.

CertAssists was founded in 2021 with the goal of helping IT professionals pass their certification exams. As a leader in simulation programs for IT certifications, we offer: Innovative Environment - embrace creativity and drive change; Meaningful Impact - shape the future of IT professionals worldwide; Continuous Learning - expand your skills with ongoing development; Collaborative Culture - work with a diverse team focused on success; Career Growth - advance your career in a supportive environment. Join us and make your mark in the ever-evolving world of IT certification education.

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Annual CTC: ₹ 2,30,000 - 3,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 /year

2. Variable pay: ₹ 30,000 - 1,00,000 /year

Responsibilities

About the job:

Key responsibilities:

1. Chat with customers on WhatsApp to understand their needs and provide relevant information.

2. Explain the process and guide customers through the necessary steps.

3. Address customer queries and resolve concerns promptly.

4. Maintain and update lead reports on Google Sheets for tracking and follow-ups.

5. Coordinate with internal teams to ensure a smooth customer journey.

6. Follow up with potential leads to improve conversion rates.

7. Ensure high customer satisfaction through timely and professional communication.

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

Salary:

₹ 2,30,000 - 3,00,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Skills required:

English Proficiency (Spoken), English Proficiency (Written) and Effective Communication

About Company:

Passionate about IT? Join CertAssists, where innovation meets impact.

CertAssists was founded in 2021 with the goal of helping IT professionals pass their certification exams. As a leader in simulation programs for IT certifications, we offer: Innovative Environment - embrace creativity and drive change; Meaningful Impact - shape the future of IT professionals worldwide; Continuous Learning - expand your skills with ongoing development; Collaborative Culture - work with a diverse team focused on success; Career Growth - advance your career in a supportive environment. Join us and make your mark in the ever-evolving world of IT certification education.