Service Coordinator - Surat

We are looking for a Service Coordinator to manage and streamline our service operations in Surat. The ideal candidate will have 1 to 2 years of experience in a relevant field and will work full time from our office.Key Responsibilities:- Manage Service Requests: Oversee incoming service requests from customers, ensuring they are logged and prioritized correctly for timely handling.- Coordinate with Teams: Work closely with different departments, such as technical support and sales, to ensure efficient service delivery to customers.- Track Service Performance: Monitor service metrics and performance indicators to ensure compliance with company standards and to identify areas for improvement.- Customer Communication: Act as a point of contact for customers, providing updates and resolving any inquiries they may have regarding their service requests.- Documentation: Maintain accurate records of service requests, resolutions, and follow-ups to ensure all customer interactions are properly documented.Experience1 - 2 YearsNo. of Openings2EducationGraduate (B.A, B.C.A, B.Com, B.Sc, Certificate/Diploma/Others)RoleService CoordinatorIndustry TypeIT-Hardware & NetworkingGenderMaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview Location3rd Floor, Anjani complex,Timliwad Nanpura surat