Ecommerce Executive (1-5 Years)

E-commerce ExecutiveJob Responsibilities- Manage and handle Amazon, Flipkart, and Meesho seller accounts.- Manage product listings, pricing, product details, images, and catalogue updates.- Manage online advertisements and promotional campaigns on marketplace platforms.- Monitor ad performance, sales, and campaign results and make necessary improvements.- Monitor stock/inventory levels and ensure products remain available online.- Track orders from placement to dispatch and delivery.- Monitor and identify reasons for order cancellations, returns, RTOs, and failed deliveries and take corrective action.- Handle customer queries, complaints, returns, refunds, and other marketplace-related issues.- Coordinate with the warehouse/dispatch team for timely order processing.- Monitor marketplace dashboards, sales reports, and overall account performance.- Maintain accurate records of sales, inventory, orders, returns, cancellations, and advertisements.- Identify issues affecting sales or order processing and coordinate with the concerned team to resolve them.Requirements- Hands-on experience with Amazon, Flipkart, and Meesho seller platforms.- Knowledge of marketplace advertising and campaign management.- Good understanding of inventory and stock management.- Knowledge of order processing, cancellations, returns, RTO, and refunds.- Good analytical and problem-solving skills.- Basic to good knowledge of MS Excel.- Good communication and coordination skills.- Ability to independently handle day-to-day e-commerce operations.- 4-10 years of relevant e-commerce experience preferred.Experience1 - 5 YearsNo. of Openings1Education12th PassRoleEcommerce ExecutiveIndustry TypeFMCG / RetailGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationGoregaon West, New Link Road,Bangur Nagar,Opp D mart,Near Picasso Hotel,Motilal Nagar 2, Mumbai - 400104