Telesales consultant

Consistently embarking an excellent first impression on call, delivering exceptional customer experience

Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind

Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase

Contacting prospective clients / existing customers to inform them about the product using scripts

Accurately record details of communication with customers

Developing and sustaining solid relationships with customers to encourage repeat business

Answer questions about product features in an engaging manner

Answer all customer questions honestly and accurately

Using sales scripts drive sales and respond to customer objections

Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales