ServiceNow Business Analyst GRC & SecOps (Pune)

HIRING | ServiceNow Business Analyst GRC & SecOps

• Locations: Hyderabad | Pune | Bangalore

• Experience: 45 Years

• Work Mode: Hybrid

• Interview Mode: Face-to-Face

• CTC- 15-20 LPA

Role Overview

We are looking for an experienced ServiceNow GRC/IRM Business Analyst to support the design, implementation, and enhancement of Governance, Risk & Compliance (GRC) / Integrated Risk Management (IRM) solutions on the ServiceNow platform.

Key Responsibilities

• Gather, analyze, and document business requirements for GRC/IRM processes

• Work with stakeholders to define functional & technical requirements

• Conduct requirement workshops, discussions, and gap analysis

• Create user stories, acceptance criteria, BRDs, FRDs & process flows

• Collaborate with ServiceNow Developers and Architects for solution design

• Support Risk Management, Policy & Compliance, and Audit Management

• Support UAT, defect analysis, sign-offs, data migration, reporting & dashboards

• Prepare SOPs and project documentation

• Provide go-live and hypercare support

• Ensure alignment with governance and compliance requirements

Mandatory Skills

ServiceNow GRC / IRM

Business Analysis (BA)

Requirement Gathering & Documentation

Stakeholder Management

Risk & Compliance Management

Valuable to Have

ServiceNow ITSM Incident, Change, Problem, Request

ServiceNow workflows & integrations

Agile / Scrum methodology

Global delivery / client-facing experience

ServiceNow CSA / CIS-IRM / GRC certification .