Telecaller - Fresher

About the job:A telecaller initiates or receives phone calls to promote services, generate leads, or provide customer support, acting as the voice of a company. Key responsibilities include operating CRM software, managing databases, following scripts, and closing sales, necessitating strong communication skills, patience, and persuasion.

Key Responsibilities :

1. Outbound/Inbound Calls: Making calls to prospective leads and receiving calls from existing customers.

2. Sales & Promotion: Explaining service features, benefits, and pricing to drive sales and achieve targets.

3. Customer Support: Addressing customer queries, complaints, and grievances effectively.

4. Data Management: Updating customer details and call outcomes in the company database or CRM system.

5. Following Scripts: Utilizing provided scripts to communicate company offers effectively.

Typical Work Context:

1. Industries: Common in banking, real estate, insurance, and e-commerce.

2. Performance Metrics: Success is often measured by the number of calls, leads generated, or sales closed.

3. Working Conditions: Requires sitting for long periods, wearing headsets, and potentially working a fixed day shift.Who can apply:Only those candidates can apply who:are from Chandigarh onlySalary:₹ 2,10,000 - 2,54,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Free snacks & beveragesSkills required:Presentation skills, Creative Thinking, Multitasking, Client Relationship, Sales and Effective CommunicationOther Requirements:1. Communication: Exceptional verbal communication skills and a confident, polite tone.2. Computer Skills: Basic knowledge of MS Office (Word, Excel) and internet surfing.3. Interpersonal Skills: Ability to build rapport, persuade, and handle objections.4. Experience: Previous experience in telecalling or customer service is usually preferred, Freshers also welcome.5. Education: Generally a high school diploma or equivalent, with degree holders sometimes considered. 6. Excellent verbal and written communication skills.7. Strong interpersonal and relationship-building abilities.8. Lead generation and client acquisition skills.9. Good negotiation and persuasion skills.10. Customer service and problem-solving mindset.11. Ability to manage multiple client interactions effectively.12. Strong organizational and time-management skills.About Company:Stareye Media is a production and casting house that promotes junior models as well as senior models for e-commerce sites and other platforms.

Responsibilities

A telecaller initiates or receives phone calls to promote services, generate leads, or provide customer support, acting as the voice of a company. Key responsibilities include operating CRM software, managing databases, following scripts, and closing sales, necessitating strong communication skills, patience, and persuasion.

Key Responsibilities :

1. Outbound/Inbound Calls: Making calls to prospective leads and receiving calls from existing customers.

2. Sales & Promotion: Explaining service features, benefits, and pricing to drive sales and achieve targets.

3. Customer Support: Addressing customer queries, complaints, and grievances effectively.

4. Data Management: Updating customer details and call outcomes in the company database or CRM system.

5. Following Scripts: Utilizing provided scripts to communicate company offers effectively.

Typical Work Context:

1. Industries: Common in banking, real estate, insurance, and e-commerce.

2. Performance Metrics: Success is often measured by the number of calls, leads generated, or sales closed.

3. Working Conditions: Requires sitting for long periods, wearing headsets, and potentially working a fixed day shift.